Ransomware attacks have been a growing menace for both individuals and organizations worldwide, and the “WeHaveSolution247” ransomware is one of the latest threats to join the ranks of these malicious programs. Once it infiltrates a system, WeHaveSolution247 encrypts vital files, rendering them inaccessible to the victim unless a ransom is paid. In this article, we will dive deep into the workings of this ransomware, how it spreads, the damage it causes, and the steps you can take to remove it and prevent future infections.
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What is WeHaveSolution247?
WeHaveSolution247 is a form of ransomware, specifically a crypto virus that locks files on a victim’s computer using RSA and AES encryption. After the files are encrypted, they are appended with the “.wehavesolution247” extension, making it impossible for users to open them. For example, a file named “1.jpg” would be changed to “1.jpg.wehavesolution247”, and similarly, other files like “2.png”would become “2.png.wehavesolution247”.
Along with this file encryption, the malware also alters the desktop wallpaper and drops a ransom note titled “READ_NOTE.html”. This note demands a ransom from the victim in exchange for the decryption key to restore their files.
How Does WeHaveSolution247 Work?
Once WeHaveSolution247 infects a system, it follows a well-defined process to encrypt files and make them unreadable to the user:
- File Encryption: It encrypts files on the system, appending the ”.wehavesolution247” extension to the filenames.
- Ransom Note: The malware drops a “READ_NOTE.html” file on the system, which contains detailed instructions on how to pay the ransom. This note may also include threats, such as leaking or selling stolen sensitive data if the victim fails to comply.
- Desktop Wallpaper Change: The ransomware modifies the desktop wallpaper to warn the victim of the ongoing encryption and ransom demand.
- Communication: Victims are provided with contact details, such as the email addresses solution247days@outlook.com and wehavesolution@onionmail.org, as well as a link to a Tor website to facilitate further communication and payment.
Symptoms of WeHaveSolution247 Infection
The most obvious signs that a system is infected with WeHaveSolution247 ransomware include:
- Files Become Unreadable: Files are encrypted and cannot be opened without the decryption key. The filenames will have the “.wehavesolution247” extension attached.
- Ransom Note Displayed: The victim’s desktop wallpaper will be replaced with the ransom note demanding payment.
- Contact Instructions: The ransom note contains email addresses and a link to the Tor website for further communication.
How Did WeHaveSolution247 Infect My Computer?
WeHaveSolution247 is typically spread using common ransomware distribution tactics, including:
- Infected Email Attachments: Ransomware often arrives as attachments in phishing emails. These emails can contain malicious macros or documents (MS Office files, PDFs) that, once opened, trigger the ransomware payload.
- Torrent Websites: Files shared on torrent sites can sometimes be bundled with ransomware. Users may unknowingly download and execute malicious files when downloading pirated content.
- Malicious Ads (Malvertising): Ads displayed on compromised websites or pop-ups can silently download ransomware onto a victim’s system without their knowledge.
- Exploiting Vulnerabilities: Ransomware can also exploit software vulnerabilities or outdated system versions to infiltrate systems.
The Ransom Demand
After encrypting the victim’s files, the ransomware demands a ransom (typically in Bitcoin) to provide the decryption key. The attackers threaten that if the ransom is not paid within a specific timeframe (usually 72 hours), the ransom amount will increase. They also claim to have stolen sensitive data and threaten to leak or sell it unless payment is made.
Text in the ransom note:
Your personal ID:
–
/!\ YOUR COMPANY NETWORK HAS BEEN PENETRATED /!\
All your important files have been encrypted!
Your files are safe! Only modified. (RSA+AES)
ANY ATTEMPT TO RESTORE YOUR FILES WITH THIRD-PARTY SOFTWARE
WILL PERMANENTLY CORRUPT IT.
DO NOT MODIFY ENCRYPTED FILES.
DO NOT RENAME ENCRYPTED FILES.
No software available on internet can help you. We are the only ones able to
solve your problem.
We gathered highly confidential/personal data. These data are currently stored on
a private server. This server will be immediately destroyed after your payment.
If you decide to not pay, we will release your data to public or re-seller.
So you can expect your data to be publicly available in the near future..
We only seek money and our goal is not to damage your reputation or prevent
your business from running.
You will can send us 2-3 non-important files and we will decrypt it for free
to prove we are able to give your files back.
When you compose a letter, please indicate the PERSONAL ID from the beginning of the note, so that we can more specifically approach the formation of conditions for you.
Contact us for price and get decryption software.
email:
wehavesolution@onionmail.org
solution247days@outlook.com
OUR TOX: BA3779BDEE7B982BF08FC0B7B0410E6AE7CC6612B13433B60000E0757BDD682A69AD98563AEC
* To contact us, create a new free email account on the site: protonmail.com
IF YOU DON’T CONTACT US WITHIN 72 HOURS, PRICE WILL BE HIGHER.
*Our site and Tor-chat to always be in touch:
xfycpauc22t5jsmfjcaz2oydrrrfy75zuk6chr32664bsscq4fgyaaqd[.]onion
We Do Not Recommend Paying the Ransom
While the attackers demand payment for the decryption key, paying the ransom is not recommended. First, there is no guarantee that the attackers will actually provide the decryption tool after receiving payment. Secondly, paying encourages the cybercriminals to continue their attacks on other victims. Moreover, during the infection, ransomware may also install other types of malware, such as password stealers or botnets, which can further compromise your security.
How to Remove WeHaveSolution247 Ransomware
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Step 1: Disconnect from the Network
To prevent further spreading of the ransomware and limit potential data theft, immediately disconnect the infected computer from the internet and disconnect any external drives connected to the system.
Step 2: Enter Safe Mode
Boot the infected computer in Safe Mode with Networking:
1. Restart the computer.
2. During startup, press F8 (or a similar key depending on your system).
3. Select Safe Mode with Networking from the boot options.
Step 3: Use SpyHunter to Remove the Malware
1. Download and Install SpyHunter: If you don’t have SpyHunter, download and install it from a clean device, then transfer it to the infected computer using a USB drive. Once installed, run the software.
2. Run a Full System Scan: Launch SpyHunter and perform a full system scan to detect all malware on the infected system.
3. Remove Detected Malware: SpyHunter will list the detected threats, including WeHaveSolution247. Follow the on-screen instructions to remove the ransomware and any additional threats.
Step 4: Restore Files from Backup (If Available)
If you have backups of your important files, restore them after the malware has been removed.
Preventing Future Ransomware Infections
To avoid future ransomware attacks like WeHaveSolution247, follow these preventive steps:
1. Backup Your Files Regularly: Maintain multiple backups of your files on external drives or cloud storage. Ensure your backups are not connected to your computer during a ransomware attack.
2. Be Wary of Email Attachments and Links: Avoid opening suspicious email attachments or clicking on links in unsolicited emails. Always verify the sender’s authenticity before interacting with the email.
3. Use Antivirus Software: Keep a reliable antivirus or anti-malware program installed on your system and ensure it is up-to-date. SpyHunter is an excellent tool to protect against ransomware.
4. Update Software Regularly: Ensure your operating system, browser, and all applications are regularly updated to patch any security vulnerabilities.
5. Avoid Torrents and Pirated Software: Steer clear of downloading files from untrustworthy sources like torrent sites or using cracking tools to activate software.
6. Educate Yourself and Others: Be aware of social engineering tactics like phishing and malvertising, and ensure your family, friends, and colleagues know how to avoid these attacks.
Conclusion
WeHaveSolution247 ransomware is a sophisticated and dangerous threat that encrypts files, demands ransom, and threatens to leak sensitive data. While paying the ransom is tempting, it is never recommended as it fuels further attacks. Instead, use reliable tools like SpyHunter to remove the malware and follow preventive steps to avoid future infections. By backing up your files, updating software, and staying vigilant online, you can protect yourself from ransomware attacks.