What Is Helldown Ransomware?

Helldown ransomware is a recently emerged and highly active threat that was first discovered in August 2024. This ransomware group utilizes a custom-designed malware that targets both Windows and Linux systems. Helldown is notorious for using double extortion tactics, where it not only encrypts victims’ data but also exfiltrates it. Once they have stolen data—typically around 70GB per victim—Helldown threatens to release the information unless a ransom is paid.

This ransomware has proven to be especially dangerous, infecting organizations across various industries, including transportation, manufacturing, healthcare, telecommunications, and IT services. The group is known for targeting small and medium-sized businesses, primarily in the United States and Europe.

Helldown Ransomware: Summary

Attribute	Details
Threat Type	Ransomware, Cryptovirus
Encrypted File Extension	Random combination of characters
Ransom Note File Name	Readme.[random_string].txt
Associated Email Addresses	helldown@onionmail.org
Detection Names	Hellenc.exe, ELF-based Linux version
Symptoms of Infection	Encrypted files, inability to access files, ransom note
Damage	Data encryption, data exfiltration, loss of backups
Distribution Methods	Spam emails, email attachments, torrent websites
Danger Level	High (due to data exfiltration and encryption)

How Does Helldown Ransomware Operate?

Helldown ransomware primarily infects systems through the exploitation of security vulnerabilities in firewalls. Notably, the group has targeted Zyxel firewalls, which are often used as VPN access points. By exploiting critical vulnerabilities, such as CVE-2024-42057, the attackers can gain unauthorized access to the victims’ networks. Once inside, they can upload malicious files and establish a foothold within the network.

The ransomware encrypts files on infected systems, appending a random combination of characters to each filename. The attackers also drop a ransom note, called “Readme.[random_string].txt,” which demands payment for decryption. It includes instructions to download the Tor browser and communicate with the attackers through a specific email address (helldown@onionmail.org).

Technical Overview

The Windows variant of Helldown ransomware, identified as “hellenc.exe,” is a 32-bit GUI-based executable. It manipulates the Windows registry to alter Volume Shadow Copy Service (VSS) settings, making it difficult for victims to recover encrypted files using shadow copies. It also drops malicious files, such as “1.bat” and “xx.ico,” into the C:\ProgramData directory, which are used to facilitate the attack.

The Linux variant is a 64-bit ELF executable that targets VMware ESXi servers. This version of the ransomware is still under development and includes the ability to shut down virtual machines before encrypting files. However, it has not been observed to fully exploit this functionality in real-world attacks.

The ransom note typically includes the following message:

“Hello dear Management of Active Directory domain,

If you are reading this message, it means that:

• Your network infrastructure has been compromised
• Critical data was leaked
• Files are encrypted
• Backups are deleted

The best and only thing you can do is to contact us to settle the matter before any losses occur.
All your critical data was leaked on our website.
Download Tor browser: https://www.torproject.org
http://onyxcym4mjilr5ygqafhu3i3yd.onion”

How to Remove Helldown Ransomware?

Removing Helldown ransomware can be a difficult task, but using an advanced malware removal tool like SpyHunter can help eliminate the ransomware and prevent further damage.

Step 1: Disconnect from the Network

To stop the ransomware from spreading to other devices or systems, disconnect the infected computer from the internet. This prevents further communication with the attackers.

Step 2: Install and Run SpyHunter

1. Download SpyHunter: Download SpyHunter and install it on your device. Make sure you are downloading from a trusted source to avoid additional infections.
2. Scan for Malware: Open SpyHunter and run a full system scan. The tool will detect and identify all forms of malware, including ransomware like Helldown.
3. Quarantine Detected Threats: After the scan is complete, quarantine any detected malware. SpyHunter will list any harmful files associated with Helldown ransomware.

Step 3: Remove the Ransomware

Once the malware has been quarantined, follow the prompts to remove it from your system completely. SpyHunter will clean your system of malicious files and restore any affected system settings.

Step 4: Restore Files from Backup

If you have backups of your files, restore them once the system is cleaned. It’s important to verify that the backup is free from any infections.

Preventive Methods to Avoid Future Helldown Infections

To avoid falling victim to Helldown ransomware or similar threats in the future, consider implementing these preventive measures:

1. Patch Vulnerabilities: Regularly update your firewall and network security devices. Apply patches for known vulnerabilities, especially those related to CVE-2024-42057, which was exploited by Helldown.
2. Use Strong Passwords: Ensure that all accounts have strong, unique passwords. Consider using multi-factor authentication (MFA) for an added layer of protection.
3. Regular Backups: Maintain regular backups of critical data. Store backups in a separate, secure location, and test your recovery procedures to ensure data can be restored if needed.
4. Email Filtering: Be cautious of email attachments and links. Set up email filters to block suspicious attachments and links, especially those coming from unknown sources.
5. Network Segmentation: Implement network segmentation to reduce the risk of ransomware spreading throughout your network. This can help contain the damage if an infection occurs.
6. Use Security Software: Ensure your systems are protected by up-to-date anti-malware software that can detect and block ransomware attacks like Helldown.

Conclusion

Helldown ransomware is a highly dangerous and active threat, targeting both Windows and Linux systems. Its double extortion tactics, involving data exfiltration and encryption, make it especially damaging. However, by following the steps outlined in this guide and using tools like SpyHunter for removal, you can safeguard your systems and data. Additionally, adopting strong preventive measures will help protect against future attacks.