AEUR Ransomware has recently joined the ranks of the prolific STOP/Djvu Ransomware family. Like its countless counterparts, it infects PCs and locks users’ files, including word documents, music, pictures, videos files and others. It demands a ransom of $980 to purchase a decryptor to regain access to their data.
If your computer has been infected with AEUR Ransomware, it is advised to immediately disconnect any other devices from the compromised PC to prevent the further spread of the malware to additional hardware.
AEUR Ransomware leverages the AES-256 encryption algorithm and appends files with the telltale .aeur extension. Shortly after infection, users will notice a ransom note on the computer’s desktop titled “_readme.txt”. The note invites victims to make contact with the hackers via the emails helpmanager@airmail.cc or helpteam@mail.cc and offers to decrypt one file for free to prove that they can actually offer a file decryption.
The ransom note also instructs victims to make a payment of either $980 or $490 in Bitcoin. The lower ransom price depends on whether or not the contact is made within the first 72 hours after their computer is attacked.
How Can I Fight AEUR Ransomware?
In general, to protect important files, we suggest that users maintain appropriate backups of their critical data. Additionally, running an anti-malware program, leveraging the use of a firewall, keeping your operating system up-to-date and employing safe web browsing habits will assist in the effort to keep your system safe.
If you are still having trouble, consider contacting remote technical support options.
