STAX Ransomware is yet another file-encrypting ransomware associated with the STOP/Djvu Ransomware family. It targets all sorts of files, including documents, videos, databases, and photos. During encryption, the encryption algorithm does not damage system files. This is because the hackers need your system to work to enable victims to transfer the demanded ransom payment.
Files encrypted by STAX Ransomware receive the ‘.STAX’ extension at the end of their names and victims soon find a ransom note left by the hackers on the computer’s desktop. The ransom note is titled “_readme.txt.” It instructs victims to contact the hackers via the emails: helpmanager@airmail.cc or helpteam@mail.ch.
The note instructs victims to make a payment of either $980 or $490 in Bitcoin. The ransom amount depends on whether the initial contact with the hackers is made within the first 72 hours after infection. The sooner victims establish the contact, the less they have to pay. The operators of STAX Ransomware will also offer users one free file decryption to prove that they can provide a permanent fix for affected files.
Although it may seem that the easiest path to file restoration is by cooperating with the hackers, we never recommend dealing with them. It’s possible that you may pay them and still never receive a decryption key.
How Do I Deal with the STAX Ransomware Attack?
You can scan for and remove elements associated with STAX Ransomware by using a reputable malware remediation application. To protect your files from similar attacks in the future, you should back up your critical files on a cloud or external hard drive.
