IDP.Generic is a Generic Trojan Detection That is Often Flagged as a ‘False Positive.’
A Trojan is a type of malware installed without the user’s knowledge – most often as a result of being deceived by a phishing email or other attack vector. One of the purposes of a Trojan is to gather information from the victim’s machine and send it back to its point of origin. Properly protected computers will generally alert users to the presence of such malware, but do all alerts indicate a genuine infection?
Many users believe that any detection they see, including one for IDP.Generic, is a Trojan, and it should be removed. This is simply not true. IDP.Generic is a generic detection. Is it a virus? No. It’s not malware? No. Sometimes it is simply a false positive. In other words, it is an indication that something on your computer has triggered a security feature.
In some cases, users may have recently installed a new program, and for whatever reason, a group of files associated with the new program may be falsely tagged as potentially harmful by some cybersecurity solutions. The alert you may see for IDP.Generic and other similar messages may result in the new program not starting because some of its components have been blocked, quarantined, or removed.
Conversely, sometimes crafty cyber crooks can disguise their malicious code with names similar to the familiar files and applications you may use regularly. In this case, an alert from your computer would be legitimate and require additional scrutiny. Therefore, computer users should double-check any security alerts by running a second scan using a reputable malware remediation tool. You should also always remember to run updates on your security program to ensure you are protected from the latest threats.
If you are still having trouble, consider contacting remote technical support options.